CAREERS | Relaro Medical

At Relaro, we seek to employ only the most qualified staff who strive to make a difference in patients’ lives and who want to continue developing their knowledge and career.

Are you passionate about making a difference in the world of medicine? Take your career to new heights by becoming part of our dedicated and driven team. Here, every single individual has one common goal: improving the quality of life for all involved – if this resonates with you, join us today!

WHY WORK AT RELARO?

If you believe that medical research is the essence of exploration, fueled by curiosity and guided by meaningful purpose. Then you are in the right place. Are you ready for a creative journey of exploration and discovery join our team today.

CLINICAL RESEARCH COORDINATOR

Imagine doing what you love – helping people – in an open, collaborative environment where you are both challenged and supported to grow. Relaro Medical Trials is a strong, team-oriented company that works to develop our employees and help them to reach success. Our business is organically grown and currently staffed with self-motivated, hard-working, positive, and energetic individuals. We will be adding someone to our awesome team in the role of a full-time Clinical Research Coordinator, performing administrative, analytical, and clinical tasks with patients in our clinical research studies. The right candidate will have a high level of integrity, independent work skills, and be able to follow Good Clinical Practice guidelines in an outpatient setting.

Responsibilities and Duties:

Take initiative and independently manage studies
Plan and coordinate the initiation of research studies
Conduct phone screens to evaluate patients for inclusion/exclusion criteria based on study protocols
Develop source documents using protocols and other study references
Comprehend protocol, in order to conduct all aspects of study, visits
Properly dispense and conduct accountability of IP
Conduct QA/QC audits of study visits to ensure completeness and accuracy of data collected
Review medical records to assess patient medical history and compare against protocol criteria
Maintain regulatory documents
Perform laboratory duties and medical tasks (e.g., ECG, venipunctures, vital signs) per protocol
Ensure the smooth and efficient day-to-day operation of study visits
Act as the primary administrative point of contact for internal research staff
Collaborate with doctors and other staff members in performance of research protocols
Follow GCP and ALCOA-C principles
Effectively communicate with sponsors regarding all research activities
Manage IRB requirements for assigned protocols
Attend investigator meeting(s) as necessary (travel required)
Provide support to other coordinators and cross-train on open studies
Perform other miscellaneous job-related duties as assigned
Salary commensurate with experience, willing to negotiate with the right candidate

Qualifications and Skills:

Excellent written and oral communication skills in the English language, using professional language and appropriate demeanor with patients and colleagues
Applicable Bachelor's Degree (highly preferred) or Associate Degree in Nursing, Psychology, or other applicable fields
Strong knowledge and experience as a Clinical Research Coordinator
Understanding of ICH/GCP guidelines for human research (Previous GCP certification preferred)
Computer competency including proficiency in Microsoft Outlook, Word and Excel
Understanding of Phases I-IV drug development processes
Experience in psychiatric/central nervous system clinical trials highly preferred
Understanding and knowledge of psychiatric medications
Understanding of medical terminology and common medical conditions
ECG, phlebotomy skills, and any other technical skills (if applicable) related to the completion of a study visit as required by the protocol.
CCRC (ACRP) certification preferred; expected to pass exam within one year of employment

This job is NOT remote. Candidates must be willing to work in our office, directly with other team members and patients.

PATIENT RECRUITMENT & RETENTION SPECIALIST

Are you ambitious? Are you competitive? Do you have great communication skills? Can you imagine doing what you love—helping people find the mental health care they need—in an open, collaborative environment where you are both challenged and supported to grow? Are you looking for an opportunity with uncapped earning potential? If so, we are looking for you!

Relaro Medical Trials is a business that works to develop our employees and help them to reach success. Our hard-working team is looking for someone to add to our positive and energetic company, working with patients in clinical research studies. The right candidate will have a high level of integrity, ethical behavior, independent work skills, and follow Good Clinical Practice guidelines. Our studies work with patients who have a variety of mental health disorders including Major Depression, Bipolar Disorder, Alzheimer’s, ADHD, Autism Spectrum Disorder, Anxiety, Schizophrenia, and other disorders

Responsibilities:

We are searching for a Patient Recruitment Specialist to help find patients to participate in clinical research studies. This individual will incorporate recruiting best practices to deliver an exceptional customer service experience. This position reports to the Clinical Operations Manager and Site Director. More specifically:

Responsible for recruitment of patients to participate in clinical research trials
Contact patients by phone, email, and text to begin a dialogue and review study eligibility
- Receive incoming call from patients who have seen our website and social media announcements
- Contact leads generated from advertising campaigns
- Contact individuals in a database who have previously expressed interest in participating in a study
Incorporate comprehensive and targeted recruitment campaigns to identify a high quality, diverse patients.
Engage in community outreach, such as networking with community mental health agencies, support groups, and key community leaders
Review existing campaigns and identify ways to improve patient connection
Create social media postings to attract new patients and connect with key community members

Job Requirements:

Positive demeanor and voice
Ability to think on your feet to find creative solutions to challenges
Upbeat and engaging attitude
Ability to work independently and complete tasks without being asked
Passion for providing an exceptional customer experience
Organization skills with the ability to manage multiple projects simultaneously
Enthusiastic drive for self-development
Ability to collaborate
Self-motivated and adaptable
Ability to overcome rejection in a sales environment
Ability to develop rapport quickly by phone and in person

Qualifications and Skills:

Fluent in verbal and written English communication skills.
Excellent written and oral communication skills, using professional language and appropriate demeanor with potential patients
Bachelor's Degree (Highly Preferred) or Associate’s Degree in Business, Communication, Psychology, or related fields
Computer competency including proficiency in Microsoft Word and Excel
Prefer candidates with recruiting experience.
Experience in psychiatric or medical setting preferred
Understanding and knowledge of psychiatric/medical conditions, medical terminology, and medications ideal

Job Type: Full-time

INVESTIGATOR FOR CLINICAL RESEARCH TRIALS

Relaro Medical Trials is an independent research clinic dedicated to supporting the advancement of new medications, primarily. We are looking for a qualified Physician (MD or DO) to perform as an Investigator on clinical research trials. This part-time position offers a unique ability to add to your clinical expertise by conducting clinical research trials with a variety of patients. The ideal candidate will have an interest in conducting clinical research trials and potentially become a thought leader, where your expertise can be used a resource to Sponsors when creating future research protocols. Your role will be to ensure that the study procedures are administered following Good Clinical Practices (GCP), ethical, and scientific guidelines.

This individual will screen prospective participants for study eligibility and obtain informed consent; obtain medical histories and conduct physical examinations of screened and enrolled study participants; administer study medications; assess symptoms and medication side-effects; review laboratory results and assess reported adverse events related to study participation; and conduct other aspects our clinical trials as needed.

Responsibilities to include:

Obtain medical and psychiatric histories
Conduct diagnostic interviews
Conduct physical examinations and assess symptoms of all screened and enrolled study participants in accordance with protocol requirements
Administer psychological assessments, if applicable (e.g., HAM-A, SCID, MADRS, CDRS-R, C-SSRS, etc.) to determine symptom severity and changes over the course of treatment
Communicate with study monitors regarding changes to protocol and implement procedural changes as necessary
Administer study medications
Perform other protocol-defined procedures including but not limited to intravenous infusion of medications or injections of medication
Assess and manage reported symptoms and other adverse events
Reviewing routine ECGs, vital signs, and laboratory results to determine eligibility to participate in research study and monitor any medical trends related to study medication
Collaborating with other psychiatrists and general practitioners to provide quality care for patients
Document interactions with patients according to study protocols
Review potential studies and provide feedback to Site Director on feasibility of conducting the study
Understand and adhere to study protocols, and other appropriate regulations, procedures, and policies
Complete patient source documentation per protocol
Participate in quality assurance activities in collaboration with the Site Manager
Perform the informed consent process per GCP guidelines.
Maintain accurate, comprehensive study records and source documentation.
Maintain confidentiality of study participants and adhere to principles of ICH/GCP guidelines.
Assist with designated aspects of the study including ensuring site compliance with study protocols, all relevant procedures, policies, and regulations.
Perform other related duties as assigned.

Minimum Required Qualifications:

Medical Doctor (MD) or Osteopathic Physician (DO) Degree
Board certification in general psychiatry and/or child psychiatry
Valid license to practice medicine in the State of Texas
Experience with organizing and managing work flows to meet organizational schedules and requirements
Able to read, write, and speak the English language with clinical, oral, written and interpersonal skills
Excellent computer skills and proficiency with Microsoft Office Suite

Desired Traits and Skills:

Works collaboratively with study team and fosters a respectful and fun work environment
Compassionate care and professional demeanor
Clear communicator who creates positive relationships with patients

Additional Benefit

As part of your position, space will be provided for seeing your private patients in our clinic.

Flexible schedule
Compensation is competitive
This is not a remote/telehealth position – patients are required to be seen in person (per FDA-approved protocols and validated assessments)

Must be a US Citizen
Must be able to pass a background check
Must have no pending ethical or legal complaints