Privacy Policy

Collection and Use of Information

We collect information about you from the following sources:

• Directly from you on forms, applications, and other similar documents; via the Internet; by telephone; or otherwise.

• From communication with us or with companies through which we provide you products and services.

• Indirectly from You, such as by observing Your activity when receiving, using or accessing our services

• From third parties to verify the information you have given us and protect against fraudulent activity as required by law.

 

- Personally Identifiable Information

Such information is obtained when you use our website or it is submitted by you, and is subject to the provisions set out in this Privacy Statement.

 

We collect and process the following information (including your personal data, which directly or indirectly is individually identifiable of you):

• Unique identifiers, such as your name, date of birth, postal address, online identifier, telephone number, e-mail address or other similar personal identifiers.

• Protected classification characteristics under applicable laws, such as Your age, race, ancestry, national origin, health or medical condition, physical or mental disability, sex (including gender, pregnancy and related medical conditions), genetic information (including familial genetic information).

• Protected health information (PHI) included in medical records.

• Communication preferences​

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We may use this information as part of our studies, to respond to requests for information, communicate with you for marketing, newsletters and company updates and/or to contact you and provide you with information about our products. We may also request that you provide us with demographic information (such as gender and age) or other information such as medical condition or treatment information that we would associate with your personally identifiable information and which we could use to help serve you better. Relaro Medical never shares or sells your personal information with any company or organization. From the time of your entrance into a clinical trial, you will only be identified by initials and a unique number to parties outside of Relaro Medical that are participating in the conduct of the study. Your non-identifiable medical information will be given only to the sponsor of the trial and their employees or contractors and will only be used for study purposes.

 

By registering with us, you give us permission to contact you, using the contact information given, regarding enrolling studies that may be of interest to you, based on the data that you provided. We may contact you in the future when we find one or more studies that we feel may be of interest to you, or a study for which you may qualify. The information submitted by you is safely stored in a secure database that is protected from unauthorized access.

 

- Non-Personally Identifiable Information
We may also collect non-personally identifiable information (information that does not identify to us a specific individual) relating to such matters as: the number of visits to its website, the number of visitors to each page of its website, the Internet Protocol (IP) addresses of its visitors and the time spent on our website.

 

We use this information, in aggregate form, to understand how our visitors use our website so that we can make improvements. We may also use your IP address to help diagnose problems with our servers and for purposes of system administration. 

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- Cookies
The use of cookies is industry standard and used by most major websites, including our website. A cookie is a piece of data stored on a user’s hard drive containing information about the user. Cookies can also enable us to track the interests of our users to enhance their experience on our website, and to deliver content specific to a user’s interests.

 

We may place a cookie in the browser file of your computer and use similar technologies to communicate with cookies. You are always free to decline Relaro Medical’s cookie, and you may still use the site; however, some parts of the site may not work properly for you.

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Information Sharing

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Except as otherwise disclosed in this Privacy Policy and/or where permitted or required by law, we will not sell, rent or distribute personally identifiable information we collect to any third party. We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS

 

To the extent you submit personally identifiable information related to a specific initiative or campaign, we may share the information with any subsequently formed affiliate dedicated to such initiative or campaign.

 

We may also share non-personally identifiable information with our agents, business partners, consultants or other outside companies.

 

Corporate Change of Control or Sale of Assets

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In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, we reserve the right to transfer your personally identifiable information to the new party in control or the party acquiring assets.

 

Minors

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Relaro Medical does not knowingly collect any information from anyone under the age of 18, nor does Relaro Medical knowingly market its website to anyone under the age of 18. However, we do collect information regarding minors with the permission from their parent/guardian. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

 

Security

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Keeping your information secure is one of our most important responsibilities. We maintain physical, electronic and procedural safeguards that comply with applicable law to protect your information. We limit access to customer information to those employees and others who have a business reason to know this information. We maintain strict internal policies against unauthorized disclosure or use of client information.

 

While Relaro Medical has tried to create a secure and reliable site for you, the confidentiality of any communication or material transmitted to/from this website cannot be guaranteed. Relaro Medical urges you to always exercise caution when conveying personal information over the Internet. You should recognize that your use of the Internet and this site is solely at your own risk.

 

Changes to This Privacy Policy

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Relaro Medical reserves the right, in its sole discretion, to modify, alter or otherwise update this Privacy Policy at any time and you agree to be bound by such modifications, alterations or updates. We will notify you of material changes to this Privacy Policy by posting the revised policy with the date it was revised on this web page. We encourage you to periodically review this Privacy Policy to stay informed about how we are using the personally identifiable information we collect.

 

Applicable Law / International Issues

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Information that is submitted to this site will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law. If you are a non-U.S. User, you acknowledge and agree that we may collect and use your information, as discussed above, outside your resident jurisdiction. In addition, such Information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for Information that is available in other countries. By providing us with your information, you acknowledge that you have read this Privacy Policy, understand it, agree to its terms and consent to the transfer of such information outside your resident jurisdiction. If you do not agree to the terms of the Relaro Medical Privacy Policy, please do not use our website, products and/or services, and exit the site immediately.

 

Your Rights over Your Personal Information

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You may have certain rights regarding your personal information, subject to local law. These may include the right to:

 

• access your personal information;

• rectify the information we hold about you;

• erase your personal information;

• restrict our use of your personal information;

• object to our use of your personal information;

• receive your personal information in a usable electronic format and transmit it to a third party (right to data portability); and

• lodge a complaint with your local data protection authority if one exists in Your country.

 

We encourage you to contact us to update or correct your personal information if it changes or if the information we hold about you is inaccurate. Please note that we will likely require additional information from you in order to honor your requests.

 

You may request that your personal information be deleted, you may continue to receive materials for a short period while we are updating our lists. Your records will then be permanently deleted from our systems.

 

Requests for Information

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please reach out to us.

 

If you have any questions or concerns about the privacy, security and protection of your information, you may write to Relaro Medical at 12801 N Central Expressway, Suite 350, Dallas, Texas, 75243 or e-mail us at study@relaromedical.com.

 

This Privacy Policy is dated 25th October 2024.